"Hire character. Train skill." —Peter Schutz

The upsides of good people management:-

• Staff know what is expected of them and they  work productively and flexibly because they know 
• The basics are all in place and right,  from pay and benefits to proper contracts and policies that protect you and your staff
• You know how to recruit appropriately and  develop the right people. 

The downsides of poor people management:-

• You take your eye off the people because you are focused on business imperatives - which are the things  you like to work on. 
• You are hit by:                                   
  • An unexpected  Employment Tribunal claim which will steal your time, however unjustified it  may be.
  • The loss of a key  member of staff because they thought they weren't valued.
  • Unplanned costs  because you weren't prepared for compulsory employer contributions to your  employees' pension plan.

We can ensure that you build on the upside  and avoid or prepare for   the possible downsides. You might still get an ET  without merit. We   will deal with it for you.

We will also help you in the other key  employment areas:-

• Helping you ensure you have a robust and  effective selection process that is also legally-compliant 
• Reviewing your contracts, pay, benefits  and policies to ensure   that you give the right messages to your staff in a  cost-effective way   and also be legally compliant 
• Developing a performance management  approach so that your staff   know what is expected of them, have clear roles and  objectives and are   helped to develop their skills 
• Offering you and senior colleagues regular  coaching sessions so   that you can talk about and resolve the difficult issues  in your   pending trays. The things that we might put off and then they catch us    unawares. 

'People issues' can be managed  effectively and that will increase   your business effectiveness. There's nothing  to be gained from   grumbling about employment law. It provides a protection for  employers   and can be dealt with successfully as long as you act reasonably and    fairly, which is probably what you want to do anyway.

We can help you in all these areas so that  you can focus on the business priorities, knowing that the people side is  well-protected and supports the business.